Privacy Policy

1. Introduction

This Privacy Policy sets out how 【Shandong Syncore Power】 (hereinafter referred to as “we”) collects, uses, stores and protects your personal information generated when you visit our website 【Your Website Domain】, submit online inquiries and place orders.

Our website uses Google Ads, Google Analytics and remarketing tracking tools for advertising delivery and traffic statistics. By accessing and using this website, you agree to the data processing rules specified in this Policy. If you do not accept this Policy, please stop using our website immediately.

2. Types of Information We Collect

Information You Voluntarily Submit

Full name, contact phone number, email address, shipping address, billing address, order records, payment-related information, message and inquiry content submitted via forms.

Technical Data Automatically Collected by the Website (Including Google Tracking Tools)

Device model, browser type, operating system, anonymized IP address, access time, page browsing records, click behavior, Cookie identifiers, advertising device IDs (for building Google Ads remarketing audiences), form submissions, order conversion and other behavioral data.

We will not collect sensitive personal information such as health records, identity documents, race and religious beliefs without your explicit consent.

3. Purposes of Information Usage

1. Arrange order delivery and after-sales services, and respond to customer inquiries;
2. Send logistics notifications for orders and reply to your inquiry emails;
3. Count website traffic via Google Analytics to optimize page experience;
4. Deliver targeted ads through Google Ads remarketing: Google and third-party ad platforms will display relevant product ads on Google Search, YouTube and partner websites based on your previous browsing records on this site;
5. Prevent online fraud and secure website and payment transactions;
6. Comply with applicable laws and regulations on network data and consumer protection worldwide.

4. Cookie & Third-Party Advertising Disclosure (Mandatory for Google Compliance)

This website employs tracking technologies including Cookies and pixel tags, among which statistical and advertising tools provided by Google are included.

• Third-party advertisers including Google serve advertisements across the internet;
• Google uses Cookies and device identifiers to push personalized ads based on your visit records on this website;
• Google Ads conversion tracking and remarketing functions are enabled on our site.

You may turn off personalized ads via Google’s ad settings page: https://adssettings.google.com/

You may also disable or clear Cookies at any time in your browser settings. Disabling Cookies may cause partial website functions to malfunction.

5. Rules for Sharing Information with Third Parties

We only share your information under the following limited circumstances:

1. Authorized service partners: payment gateways, logistics providers and Google Analytics service providers, all of whom have signed data confidentiality agreements with us;
2. When judicial or regulatory authorities produce legal documents to request information disclosure;
3. In the event of corporate merger or asset transfer, user data will be transferred together with relevant assets.

We will never sell your personal information to third parties for marketing purposes without your written consent.

6. User Rights to Personal Information

Users located in the EU, California and other regions are entitled to the following rights:

• Right of Access: Request a full copy of all personal data we store about you;
• Right of Rectification: Correct inaccurate personal information;
• Right of Erasure: Request complete deletion of all your personal data;
• Right to Restrict Processing: Restrict our usage of your data;
• Right to Data Portability: Obtain your personal data in a universal exportable format;
• Right to Opt Out of Targeted Ads: Refuse personalized advertising pushes.

To exercise the above rights, please send an email to 【Your Service Email】 with your order number and contact information for identity verification. We will respond within 30 working days.

7. Data Security & Retention Periods

We adopt SSL encryption and secure server storage to protect your personal information against leakage, loss and unauthorized access.

Data will only be retained for the necessary duration as follows:

• Order transaction data: retained for 7 years for financial reconciliation and compliance audit;
• Ad tracking data: automatically anonymized after 18 months;
• Inactive user browsing records: automatically cleared after 24 months.

8. Policy Updates

We reserve the right to revise this Privacy Policy at any time. After updates, the revision date at the top of this page will be modified for public notice. Your continued use of the website after policy updates constitutes acceptance of the revised terms.

9. Contact for Privacy Inquiries

Company Name: 【Shandong Syncore Power】

Service Email: 【syncorepower@gmail.com】

Physical Business Address: 【Room 1214, 11th Floor, Building 1, No.5021 East Shengli Street, Dongguan Subdistrict, Kuiwen District, Weifang City, Shandong Province, P.R.China】